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Customers who chose to change the computer’s operating system have occasionally reported problems ranging from limited functionality to complete failure because HP may not support the hardware components in the new OS.
Use this document to prepare for changing the OS and to configure the webcam after an OS change. Testing a Webcam Using QuickPlay. Device Manager – Action. Windows 10 Depending on the webcam software that came with your computer, you might be able to download the software from the Microsoft Store, HP, or the manufacturer’s website.
Resolving common error conditions. Best Match Best Match. Choose your version of Windows:. Update or change the webcam driver Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver.
HP PCs – Webcam Troubleshooting (Windows 10, 8) | HP® Customer Support
The drivers and software applications in the following table will work on most models; however, they may not be compatible with the installed hardware components or operating system on some models. Select the correct operating system.
If you are using more than one software program to use your webcam, such as Skype for instant messaging and YouCam for saving videos, then make sure that only one program is open when using the webcam. Configuring the webcam after changing the OS After changing the OS, complete wrbcam all of the steps below, in orderto configure and use the webcam. After installing the new OS, run the installation function by double-clicking the file you saved.
Has Windows 7 installed and is ready to go. In the search box on the taskbar, search for and open Camera.
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Type the model name for your computer in the Or, enter your serial number field, and then click Submit.
The webcam on your HP Pavilion or Compaq Presario notebook computer was designed to operate with a specific Windows operating system OSand HP provides driver and software support for the original configuration. Go to Windows Update again and check for additional updates. In Skype, click Toolsand then click Options. Select the name of your webcam from the Capture Device drop-down list.
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Accept and install all the listed updates and restart the computer. No, I will not deliver, so please don’t ask. It has installed clean windows 7 Pro with all drivers.
When prompted, select the option to Browse the computer for desired driver. Why are you looking for drivers? HP Webcamas it might change after xa update.