This document addresses sound problems with external sound devices when there is sound from the built-in speakers. Depending on the Operating System installed and the type of sound chip being used, the images of the sound controls displayed in this document may differ from what you observe. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam pad , and wear an ESD wrist strap connected to a grounded surface. How does HP install software and gather data? To resolve this problem, close the media player, and then open it, or restart the computer after each time you unplug a USB audio device. Be careful not to slide skin along any interior metal edge of the computer.

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To do this, follow the procedures below:. To find out more information about the specific beep pattern, use the following HP support document: The connector xxp marked with either a speaker icon or a headphone icon. There may be an issue with the USB port.

HP and Compaq Desktop PCs – Troubleshooting USB Connections (Windows Vista) | HP® Customer Support

You can select which device to use by setting the default. Restart the computer and try connecting again.

Hard drive is detected Use the following procedure to repair the file system on x; hard drive:. Try plugging into a different USB port.


You can use the front ports after Windows has installed drivers for the USB ports. Instead, use Windows to eject zound card. The steps below assume g500 are not in the Classic View of the Control Panel.

Perform the steps in one of the following sections to find a solution. If problems persist, continue using these steps. For example, double-click the memory card icon to open a new window showing the files on the CompactFlash card. Please try again shortly. An “Advanced Boot Options” screen opens gg5000 the system partition on the hard drive is still good. The computer powers on but makes beeping sounds or locks up at the HP or Compaq logo screen.

Remove high-speed USB cables that are over three meters and use high-speed cables that are less than three meters. Use the following HP support document: Use the arrow keys to select Yes or OK and zound Enter. If necessary unplug cables and move it to table over a non-carpeted floor. Connect to the Internet if the computer is not already connected.

Drivers for HP G5000 (GH972EA#ABU) notebooks sound cards

Troubleshooting Headphone and the External Speaker Connections When using external speakers or headphones, verify that the sound cables are properly connected from the speaker to the computer. If the hard drive name is listed, refer to the steps in the section Hard drive detected.


Disconnect the mouse and keyboard and try to start the computer again. Unplug the device, wait about 20 souund, and then plug the device back in.

This forces the player to recognize the new audio device. To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface such as a conductive foam padand wear an ESD wrist strap connected to a grounded surface.

HP audio drivers are extremely important for you HP audio devices. Insert a memory card when the light on the reader is not flashing.

If Windows Vista does not open, perform the first portion of this section again to open the Startup Recovery Options window and continue. How does HP install software and gather data? This may occur because Windows Vista does not detect that the USB audio device was removed, and is still trying to send audio dp, or to, the unplugged device.

If the device is not recognized in the rear port, then use the other sections in this document to resolve the problem. If the “Advanced Boot Options” screen does not open, use a recovery disc.

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